Cancelling Your Subscription

You can cancel your Pro or Studio subscription at any time. There are no lock-in contracts or cancellation fees.

How to Cancel

Go to Settings > Billing
Click Cancel Subscription
Select a reason (optional — helps us improve)
Confirm the cancellation

That's it. No phone calls, no retention hoops, no guilt trips.

What Happens After Cancellation

Your Plan Stays Active Until the End of the Billing Period

If you cancel on the 10th and your billing cycle ends on the 30th, you keep full access to all paid features until the 30th. You've already paid for that time, so you get to use it.

After the Billing Period Ends

Your account automatically reverts to the Free plan:

Profile and booking page — Still active
Student data — Fully preserved
Booking history — Still accessible
Calendar sync — Still works
Payments — Still accepted (0% commission)

What You Lose

Features exclusive to your paid plan become unavailable:

AI tools (lesson planner, copilot, auto-homework)
Session packages (existing ones stay active until used)
Student progress reports
Custom branding (reverts to TutorLingua branding)
Additional services beyond the Free limit

Data Retention

We believe your data belongs to you. After cancellation:

Student records — Kept indefinitely on the Free plan
Booking history — Kept indefinitely
Lesson notes — Kept indefinitely
AI-generated content — Lesson plans and reports remain accessible (read-only)
Payment records — Kept for tax and compliance purposes

We never delete your data just because you downgrade. If you upgrade again later, everything will be waiting for you.

Refund Policy

Monthly Subscriptions

Monthly subscriptions are not refundable for partial months. When you cancel, your plan remains active until the end of the current billing period.

Annual Subscriptions

If you cancel an annual subscription:

Within 14 days of purchase — Full refund, no questions asked
After 14 days — No refund for the remaining period, but your plan stays active until the annual period ends

Exceptions

We review refund requests on a case-by-case basis. If you feel you have a special circumstance, contact us at support@tutorlingua.co and we'll do our best to help.

Reactivating Your Subscription

Changed your mind? You can resubscribe at any time:

Go to Settings > Billing
Click Upgrade on the plan you want
Enter payment details
All features are restored immediately

Your student data, booking history, and everything else will be right where you left it.

Deleting Your Account Entirely

If you want to permanently delete your TutorLingua account and all associated data:

Cancel any active subscription first
Go to Settings > Account
Click Delete Account
Confirm the deletion

Warning: This is permanent and irreversible. All your data — profile, students, bookings, notes — will be permanently deleted. We cannot recover it.

Next Steps

Compare plans to make sure you're on the right one
Contact support if you have questions about your bill

Still need help? Contact us at support@tutorlingua.co

Cancellation & Refunds